Privacy Policy

1. Introduction

H-Town Chem-Dry (“H-Town Chem-Dry,” “we,” “us,” or “our“) operates htownchemdry.com (the “Site“) and provides carpet, upholstery, and related cleaning services. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you. By using the Site, you agree to the practices described here.

2. Information We Collect

Information you provide directly Name, phone number, email address, service address, and any other details you submit through our contact form, booking requests, or phone calls.

Information collected automatically When you visit the Site, we (and the third-party tools described in Section 4) may automatically collect your IP address, approximate location derived from your IP, browser and device type, pages viewed, referring pages, and on-page interactions (such as clicks, scrolling, or mouse movement), through cookies and similar tracking technologies.

3. Cookies and Consent Choices

We use a cookie consent banner, powered by CookieYes, to let you choose which categories of cookies you allow:

Necessary cookies – always active; required for basic Site functionality.
Analytics cookies – help us understand Site traffic and usage (Google Analytics).
Advertising cookies – support online advertising measurement and remarketing (Google Ads).
Functional cookies – support optional features and enhanced experience elements.

We use Google’s Consent Mode so that Google’s tags respond to your consent choice or, where no explicit choice has been made yet, to a regional default:

European Economic Area, United Kingdom, and Switzerland: analytics and advertising cookies are disabled by default and only activate if you click “Accept” or otherwise opt in through the banner.
United States, including Texas: analytics and advertising cookies may be enabled by default, subject to your right to opt out at any time (see Section 6).

You can change your choice anytime using “Customise” in the cookie banner, or through your browser’s cookie settings. Blocking cookies may limit some Site features.

4. Third-Party Tools We Use

Google Analytics (Google LLC) – Once implemented, Google Analytics will help us understand how visitors use the Site (pages viewed, time on Site, general device/browser and geographic information). Google’s own policy requires us to disclose this use and how Google Analytics collects and processes data.Google Analytics Privacy Disclosures Policy

Google Ads (Google LLC) – We advertise our services through Google Ads, including remarketing/retargeting. Google and its advertising partners use cookies and device identifiers to show you ads about our services on other websites, based on your past visits to our Site. You can opt out of personalized advertising at Google Ads Settings or through the Digital Advertising Alliance’s opt-out tool. Google requires advertisers running remarketing to disclose this practice, the role of third-party vendors, and available opt-out options.Google Ads data segment disclosure requirements

Microsoft Clarity (Microsoft Corporation) – We use Microsoft Clarity to see how visitors interact with the Site (for example, clicks, scrolling, and navigation paths) so we can improve usability. Clarity may collect your IP address, device/browser information, and on-page interaction data. By using our Site, you agree that we and Microsoft can collect and use this data as described in the Microsoft Privacy Statement. This language follows Microsoft’s own recommended disclosure wording for Clarity customers.Microsoft Clarity privacy disclosure guidance

CookieYes – Powers our cookie consent banner and stores a record of your cookie preferences so they persist across visits.

5. How We Use Information

Schedule and provide cleaning services and respond to inquiries
Process payments for services rendered
Send appointment confirmations, reminders, and service-related communications
Understand and improve Site usage and performance
Advertise our services, including remarketing to prior visitors, where consented or permitted by default under Section 3
Comply with legal and tax obligations

We do not sell personal information for money. Depending on your jurisdiction, sharing data with advertising partners such as Google for remarketing purposes may fall under a broader legal definition of “sale” or “share” – see Section 6 for how to opt out.

6. Your Privacy Rights

If you are a Texas resident (Texas Data Privacy and Security Act): you may have the right to confirm whether we process your personal data, access it, correct it, delete it, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, and certain profiling. We honor Global Privacy Control (GPC) signals as a valid opt-out request for targeted advertising and sale where technically supported by your browser. We will not discriminate against you for exercising these rights. If you are a California resident (CCPA/CPRA): you may have the right to know/access, delete, correct, opt out of the sale or sharing of your personal information, limit use of sensitive personal information, and not be discriminated against for exercising these rights. If you are located in the EEA, UK, or Switzerland (GDPR/UK GDPR): our legal basis for analytics/advertising cookies is your consent, which you may withdraw at any time without affecting the lawfulness of processing before withdrawal; necessary processing for site operation relies on legitimate interest. You have rights of access, rectification, erasure, restriction, portability, and objection, and may lodge a complaint with your local data protection authority. All visitors, regardless of location, can:

Manage cookie categories anytime via the CookieYes banner (“Customise”)
Opt out of Google personalized advertising at Google Ads Settings
Unsubscribe from marketing emails via the link in any email
Contact us using the details in Section 11 to exercise any right described above

7. Children’s Privacy

Our Site and services are directed to adults seeking cleaning services for their homes or businesses. We do not knowingly collect personal information from children. If we learn we have inadvertently collected a child’s personal information, we will delete it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards – including secure servers and encryption – to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to provide our services, satisfy legal, accounting, or tax requirements, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. We will post material changes on this page.

11. Contact Us

H-Town Chem-Dry

1535 Spring Hills Dr, Spring, TX 77386, United States

Phone: 281-350-4644 Email: htownchemdry@gmail.com

Last Updated: July 23, 2026